Introduction

At Wavestorm® Surfboard, 8 Foot Surfboard, Foam Surfboard, we respect the privacy of our users and are committed to protecting it. This Privacy Policy explains how we collect, use, and disclose information about you when you access or use our website.

Please take a moment to carefully read this Privacy Policy. By visiting and using our website, you agree that your personal information will be handled as described below.

Collection of Information

We collect the following types of information about you when you visit our website:

Personal Information

This refers to any information that can personally identify you, such as your name, email address, phone number, billing and shipping addresses, credit card information, and any other information you provide to us.

We collect personal information when you:

• Create an account on our website
• Make purchases on our website
• Sign up for our newsletter or other mailing lists
• Submit warranty claims or request support
• Participate in surveys, contests, or promotions

Non-Personal Information

This refers to information that cannot personally identify you. Examples include:

• Browser information
• Device information
• Demographic data
• Browsing behavior

We may collect this information automatically through cookies, web beacons, and similar technologies when you interact with our website.

Use of Information

We use the information we collect for the following purposes:

• Process orders and provide services: We use personal information to deliver products or services you request, process payments, communicate about orders, provide customer support, and operate and improve our website.
• Marketing communications: With your consent, we may send you marketing emails about new products, special offers, and other updates we think you would be interested in. You can opt out of these communications at any time.
• Website analysis: We use non-personal information to analyze website traffic and understand customer needs so we can optimize our website and marketing efforts.
• Legal purposes: We may use your information to enforce our terms, policies, and legal notices, or as otherwise required by applicable laws and regulations.

Disclosure of Information

We will not share your personal information with third parties without your consent, except in the following circumstances:

• Service providers: We may share information with vendors and service providers who help us operate our website, process payments, conduct surveys, run promotions, and provide other services. These parties are required to keep your information confidential and secure.
• Business transfers: If we are involved in a merger, acquisition, reorganization, bankruptcy, or sale of some or all of our assets, your information may be sold or transferred as part of the transaction.
• Legal requirements: We may disclose information if required to do so by law or in response to a request from a government agency. We also reserve the right to disclose information to identify, investigate or take legal action against activities that violate our policies or endanger others.

Data Retention

We will retain your personal information for as long as your account is active, as needed to provide you with products or services, or as otherwise required by applicable laws.

We may retain non-personal information about your interactions with our website indefinitely to analyze website traffic, identify trends, improve our website, and customize your experience.

Your Choices

You have the following choices with respect to your personal information:

• You can update or correct your account information at any time by logging into your online account.
• You can unsubscribe from marketing communications by clicking the “unsubscribe” link in any promotional email you receive from us.
• You can request access to or deletion of your personal information by contacting us. We may retain certain information as required or permitted by law.

Cookies and Tracking Technologies

We use cookies and similar technologies to collect non-personal information and enhance your website experience. Cookies are small text files placed in your browser that store data like preferences and login information.

We use cookies for purposes such as:

• Enabling core functionality like shopping carts, checkout, and account access
• Understanding how visitors interact with our website to improve the user experience
• Serving relevant ads and content based on your interests and browsing history
• Allowing social sharing functionality
• Tracking promotions, rewards programs, or surveys you choose to participate in

You can disable cookies through your browser settings, but some parts of our website may not work properly without them.

We also allow third party advertising networks and social media companies to collect information about your browsing activities over time and across different websites when you use our website. They may use this information to serve targeted advertisements that they believe will interest you.

These companies independently collect and use data under their own privacy policies. This does not allow them to identify who you are. However, they may combine information about your online activities with other identifying information they collect about you from third party sources. We do not control these third parties’ tracking technologies or how they may be used.

You can opt-out of targeted advertising by visiting the Network Advertising Initiative opt-out page or the Digital Advertising Alliance opt-out page.

Security

We have implemented reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, use, or disclosure. However, no security measures can provide absolute protection. We cannot guarantee that your information will remain secure in all situations.

Links to Other Websites

Our website may contain links to websites operated by third parties. This Privacy Policy does not apply to those websites. Any information you provide after clicking a third party link is subject to that party’s privacy policy, rather than ours. We encourage you to read the privacy policies of any third party website you visit.

Children’s Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 without parental consent. If you believe your child has provided us with personal information, please contact us to request its deletion.

California Resident Rights

If you are a California resident, you have the rights outlined in the California Consumer Privacy Act (CCPA). These include:

• The right to know what personal information we collect, use, and disclose about you
• The right to request deletion of your personal information
• The right to opt out of sale of your personal information

To exercise these rights, please contact us. Note that we do not sell your personal information as defined under the CCPA.

International Data Transfers

If you access our website from outside the United States, please be aware that your personal information may be transferred to and processed in the U.S. where our servers are located. This may entail risks to your data privacy rights due to differences in applicable laws. By using our website, you consent to this transfer and processing of your information. If you do not want your information to be transferred, you should not use our website.

Changes to this Policy

We may occasionally update this Privacy Policy as needed to reflect changes in website practices or applicable laws. Any changes will take effect immediately upon posting on this page.

When we do update the policy, we will revise the “Last Updated” date at the top of this page. We recommend that you check back periodically to review the latest version.

How to Contact Us

If you have any questions about this Privacy Policy or our information handling practices, please contact us through the following:

• Email: [email protected]
• Phone: 1-800-555-1234
• Postal Address:
  Wavestorm Surfboards
  123 Ocean Blvd
  Beach City, CA 12345

Last Updated

This Privacy Policy was last updated on March 1, 2023.